In order to give you my best service I need a commitment from you to work together in a partnership. I will be doing all the leg work, and I need you to be there at all those times when your decisions are crucial. So here’s how you can help me give you the best service in the purchase of your home:
Make sure you have the right Realtor.
I cannot stress the importance of finding the Realtor you feel fully comfortable with, and can build a relationship of trust throughout the process. If you are going to have someone guide you through the process, it should be someone you can fully believe in.
Work exclusively with your Realtor.
I have access to all the listings in the area in which you are looking. It is unproductive to have 2 or 3 Realtors searching the same ground for your next home.
When you see a home you like…
on a sign, or in a newspaper ad, write down the street address of the property and price, and phone them in to me as soon as you can. I will immediately get all the information so that we can decide whether or not you would like to see this property.
Set up your showings at least 2 days in advance.
Usually we will put a group of 4 or 5 properties together for you to see at one agreed date. It takes time to contact the listing agent for each property and for word to come back from the vendors that the timing is convenient. Trying to set this up at the last minute frequently means 1 or 2 of the showings cannot be booked. Much too often these turn out to be the ones you wanted to see the most!
Never discuss a property with the listing agent or vendor.
Anything you say could be used by the vendor in the negotiating process. Many a sale has been lost because of an unwitting remark by one of the parties before the deal was signed.
Let me know right away if you have any concerns or changes of plan.
Keep your thoughts about the process open to me. If you talk with me about your concerns or disappointments, we can solve the problems one by one.
Always keep the lines open.
Both before and after the offer to purchase has been signed, and the agreement is in place, there will be times when I have to get in touch with you urgently. Your prompt return of my calls will help me to work in your best interests.